At Just Vertical we are fully confident in our products and our customers' satisfaction with them. However, we understand that circumstances change. If for any reason you do not want to go through with your order, we're here to help! We offer full refunds up until your unit has been shipped. If your unit has already been shipped, please contact us at firstname.lastname@example.org.
For all PayBright-financed orders, returns will be accepted in the first 14 days for a full refund less shipping and a 15% restocking fee. For redirection of packages for PayBright-financed orders, the request must be approved by PayBright's anti-fraud team.