Product - Our Reviews

From day one we had problems with our unit. It arrive damaged and defective. They did replace the unit however it's never worked well. It's never been developed past the R&D phase so it reminds me of a college project. All the parts you can buy at Walmart. We will start 12 seeds - from them - and 3-4 will survive, the rest die or get moldy. Once transfered into the unit half the spots do not get water flow at all and nothing can grow there. We've had 3 leaks and multiple pumps burn out.

Purchased the Eve last year and 6 months into its use one of the bulbs stopped working. We contacted Just Vertical and received an acknowledgement that this type of defect was covered under their warranty. Unfortunately we've been waiting for over 6 months for a replacement bulb and are now being told that we could have to wait for a few more months for a replacement (no replacement bulbs in stock). Getting fed up with the delays we looked for a replacement at our local hydroponic stores but nobody carries a compatible equivalent, Needless to say that this is extremely frustrating and that the unit only works a half capacity.

While the two bulbs were operational the product was great. Nice design and easy to use but the lack of coverage for such an expensive unit is very annoying.

Fantastic system, does not take up much space and is easy to maintain. Love having fresh food always on hand

Just a little advice how to start. You don't need to fill every pot on day one. Chose what you want to grow and don't get caught up in the excitement of all the seed choices. The idea is to have a garden that is harvestable of the foods you want for a longer period. Think of the placement since some plants are larger and can block light. This is a 365 day garden so you need to stagger seedlings for best results. It's not a lot of maintenance but it does require planning. Happy gardening.

I ordered the Eve because of its small footprint. When it arrived I was really disappointed that there were several missing pieces from the order. I reached out to customer service and Victoria responded the same day and addressed the issue within a reasonable time frame. I also own several Aerogarden style systems and this by far surpasses them. The plants grow so well and I love the beautiful design. I have already grown lettuce and harvested and have now switched to baby cucumbers and strawberries. I am not sure how well they will do but hoping for good things! The cucumber is growing so fast I am hoping I can figure out how to support the cucumbers once they grow and plan to reach out to customer service for advice. You do have to trim the roots regularly but it doesn’t take long at all. I may need to invest in the Aeva! Wish there was a mid size of their new Eco living wall as that one just a bit big and price too steep for me. Highly recommend if you enjoy gardening. No bugs and so much prettier indoors.

I was so excited about the size of EVE for my small space. Sadly, I am disappointed with several things about the design.

Pros: fresh greens, small footprint, self watering, quiet
Cons: there is no drip tray below the plants, so if you don't remember to trim the roots every three days, the unit leaks on the floor; angled the plant pots are a pain to get in and out to do this very necessary trimming; you can't let the plants get too big because there isn't enough space; the water reservoir is a pain to fill (you can use a watering can to get to the opening, which takes forever with the slow pour, or you can pour directly into the opening, but you can't tip a pitcher past halfway because there isn't enough clearance); the timer for the light doesn't work properly - mine creeps forward about 10 minutes/day (so if I set it to turn on at 5 am, after a week it doesn't turn on until a little after 7) and when I contacted them about it they said this was a known flaw and to just reset it every now and then, which defeats the purpose of a set-it-and-forget-it solution.

While I do enjoy having fresh greens on hand, if I could go back, this would not be the hydroponic garden I would choose. I will continue to use it because it was too expensive not to, but once it has paid for itself, I will look for something more user-friendly.

I have been using the Eve for a number of months now, and sometimes wish I went with the Aeva instead. Who knew I would want even more herbs. I do love the ease of growing and being able to pick some leaves and herbs to add to dinner. Love my Eve, thanks Just Vertical

I've always wanted to be able to grow my own produce, but I definitely do not have a green thumb and living in Atlanta Canada by the ocean, it's s not easy with the varied weather.

I came across Just Vertical by fluke while searching hydroponic gardens one day and I decided to give it a try. I can't believe how amazing it is to have such a beautiful piece of furniture added to my kitchen, that provides me with inexpensive and easy to grow produce.

I've had fresh dill for my salmon and other meals, a variety of Basil, currently Bonsai Tomatoes, Patio Cucumbers, Lettuce, etc.

In today's expensive world, I'm glad that I have my EVE.

THANK YOU Just Vertical!!!!

The unit looks so amazing on the website, but when I got it, the plastic sides and "corner" pieces were not the same white, with the sides looking more yellow, so it looks a little cheap in my opinion. Also had a small dent from shipping (not the company's fault), but customer service was very responsive. However, for the price and initial effort, I was left a little disappointed. Some reviews here show beautiful heads of lettuce after a month, but I have only a few tentative leaves. Maybe the brightness on my unit isn't optimal? At least the seeds really are good, I've had only 2-3 that didn't sprout! I like that everything you need to get started is included. So yeah, it looks good and I'm happy I got it, but I'm not raving.

So easy to install, beautiful, user manual detailed and steps easy to follow. Highly recommended!

Best gift we've given to ourselves ever! We love our lettuce and the Eve grows it so fast and it's so delicious. It has made our basement come alive and have given it such a zen vibe. It's so easy and fun and its nice to know exactly were our greens come from. Every household needs one of these..or two, or 3. Recommend 1000%!

Before receiving our unit I had great contact with customer service, once our unit arrived i couldn’t be more pleased with the look! It’s a beautiful addition to our dinning room! I would recommend this unit over any other hydroponic units as it adds a piece of decor to any space. Looking forward to growing indoors with our family for years to come! Great product, great staff support!

problem is that their is no end date...that I could find

Best machine and overall quality, ever.

Good product, higher price point than I would like though.

Encore rien reçu. En attente!!!

It arrived about a week ago and it's gorgeous. The seeds seem to be sprouting right away in the little seed starter kit. I will say the guide seems to be out of date and my model is much newer so I had to figure out how to set it up by myself, and that the pump and the electricity and the chemicals are totally different than what the manual online and that came with the machine said, this I took away a star.

I’ve had this unit for over a year and it’s been sometimes great and sometimes frustrating.

Having fresh herbs is wonderful and I really like the seed starter container. I have a 100% success rate, which is awesome.

The timer and pump well and were fairly easy to use.

Certain design decisions could have been better. Firstly the tee they used for the supply plumbing is cheap and I had to replace it. Why not use a better solution here? Next the water tank is very hard to remove with how the drain and supply are run. There is virtually no clearance above the tank, making tank maintenance a lot more annoying than it needs to be.

The biggest issue, though, is that if you have a lot of root growth, water will go everywhere. The floor around my unit has been a mini flood on numerous occasions. Further, this water causes delamination of the plywood base (why not use powder coated or stainless steel?). Sometimes roots can also cause the pod beneath it to get skipped if it directs water to the sides of the pipe.

In the end I think these problems are largely due to the vertical design. Since that is literally the company name I doubt it will change.

I have had my AEVA for about a month now. In a few weeks I will be eating my first heads of lettuce. My basil is going crazy, and the newest addition is tomato plants! It was shipped right to my door (loved the free shipping), arrived in perfect condition, and came with so many extras like fertilizer, seeds, the peat pods, and the starter garden. The beauty of the design is you don’t see anything as it tucked away in the beautiful wood cabinet at the bottom! It was easy to set up. The online manual is very well done with all the details you need to set up (right down to the little pink dots showing you which button to push on the timer ). I researched so many hydroponic systems from small to large, none had the features and ease of this one. I may have to purchase another one!!

We came across this website after researching for a tower garden for 4 years, the communication back and forth was impeccable. The customer service has been amazing thus far! Our order is placed (From Windsor ON excited to support a company from ON!!) and we cannot wait to receive our AEVA Garden! I know if there’s anything I need assistance with, I will no doubt be able to have a seamless chat with customer service! <3 Looking forward to our YEAR ROUND veggies!!!

Great place!

I have the AEVA vertical gardens. I installed the unit fairly easy. (The hardest part of this system is carrying it into the space where you want it, it is well made and needs two people to move it in, but it is worth the effort)

The instructions were easy to follow.
These units are well built and look great in any space. They enhance the aesthetics of the space they are placed in, not to mention brightening up a space.

Plants grow very well. Germination of lettuce seeds provided was very quick (2 days) and transplanting was very easy.

I got my Eve a week ago. It was hard to get out of the packaging but it's nice that it doesn't require any assembly. It's a very nice unit. I was expecting there to be more seeds than what I received. I don't think it will grow $600 worth of food as claimed. At least the seeds I used almost all sprouted within 2-3 days. The little grow kit they give is cute. I'm excited to transfer everything into the Eve and start growing! Also, customer service seems very helpful.

I can't express how HAPPY I am with my AEVA. I didn't know anything about growing vegetables and now i'm harvesting my first batch of organic lettuce, and different kinds of kale. It has been a phenomenal experience. The support I've gotten from the Just Vertical team has been great. They respond right away to my questions. The flavour of these organic vegetables is outstanding. I HIGHLY RECOMMEND having an indoor Just Vertical at home!

I just received my unit. Delivered after only 5 days. Very good packaging. They are answering very fast at their support email. They also contacted me for the change for the starters seeds. A1