Shipping
Just Vertical Shipping Policy
Order Processing
Orders are processed at our facility in Toronto, Ontario, Canada. Our partner carrier will reach out to coordinate a delivery time that works for you.The AEVA will be delivered via a specialty furniture carrier local to you and will come with a tracking number.
EVE orders are being delivered by UPS and will also include a tracking number.
Shipping
All orders over $80 ship for free. AEVA & EVE orders ship weekly on Thursdays from our facility in Toronto, Ontario. Depending on the day of your order during the week, it can take up to a maximum of 7 days for your order to leave our facility.All other orders ship within 2 business days (including seeds, accessories, and nutrients).
Shipping in the Canadian Territories: Please reach out to us at sales@justvertical.com. For shipment to remote locations, an extra fee may be applied.
Delivery
Delivery times are dependent on your proximity to our manufacturing facility in Toronto, Ontario, Canada. Delivery times can vary between 1 business to 14 business days from the shipping date.Assembly
The AEVA and EVE come fully assembled.Simple to use and hassle-free, the AEVA will be dropped off at the front of your door. Simply find a place for it and start growing. As for the EVE, simply put the 4 legs and you're all set!
We continue to ship hydroponic seeds and nutrients every business day. Please note that our shipping partner Canada Post is experiencing a very high volume of shipments right now and longer service times. If you want to know where your shipment is, please use the tracking number provided through their website.
We closely follow our inventory levels and we carry a stock of at least three months' worth of hydroponic seeds and nutrients. Rest assured that we are well-equipped to keep up with consumer demand.
