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Reviews

Based on 144 reviews
76%
(109)
12%
(17)
8%
(11)
2%
(3)
3%
(4)
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The AEVA
Steven Heath
Love it!

So far, my Aeva is amazing. Everything is still growing and hasn't reached maturity yet, but the plants are all growing so fast. Faster than I've seen when grown outside. The design is amazing as well.

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The EVE
Carol Radonicich
Eve a winner

We are having such fun with our Eve ! And the food is so delicious. Simply can’t get any fresher than this. The grandchildren are picking and eating right from the source

Hi Carol, we love that you and your grandchildren are enjoying our EVE. We wish you happy growing!

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The EVE
Alexander

I can't give any feedback at this point as we still have not received anything.

Hi Alexander, our usual shipping times is 7-14 business days after fulfilment. However, we do have delays during holidays and due to unexpected weather conditions. We apologize for the delay that it had caused and will work toward better communicating this as well as mediating it as much as possible.

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The EVE
Astrid

It's a very nice looking piece of "furniture" added to my kitchen. Unfortunately, I had some struggles with the timer, lights, etc. and what I thought were missing pieces, however that has all since been sorted out; it ends up they're redoing their user manual as there has been some modifications.

I have had seeds germinate and transplanted them to my Eve and I'm waiting for my next batch to germinate so I can transplant those as well. I'm very much looking forward to continuing growing all my own food.

Hi Astrid, thank you for your feedback on our EVE. We apologize that there were some issues with our manual at that time as we were updating it. We will work toward better communication for these type of changes. We wish you happy growing and if there are any concerns, feel free to contact us.

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The AEVA
Bryan

Absolutely beautiful. We are so thrilled about how gorgeous this piece of incredible craftsmanship is… Now the most amazing part where we get to join in its artistry. Sending gratitude and thanks out to the just vertical team.

Thank you Bryan, we are happy to hear that our AEVA’s design and craftsmanship to be on par with your expectations. Our team appreciates your gratitude and is here for you if you need any help.

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The EVE
Ali

Great product! Everything is growing nicely after less than a month! Support staff were super helpful with delivery questions! Just note, make sure you plan to put it in a place where you can easily hide cords, because I was surprised by the bulk of the cords. The ads never show chords but I realized of course there would be lots of cords with this sort of product.

Thank you Ali for your feedback on our EVE and we are glad to hear that everything is growing nicely! Our support team is happy to help if you have any questions.

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The EVE
Andrew
Beautiful indoor garden and amazing customer service

We love our unit. Recently we had an issue with the bulbs, I emailed just vertical and within a few days it was decided that the bulbs were faulty. They sent out new bulbs and a controller just in case to remedy the situation. Amazing!!

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The AEVA
Veronica

Looks great, easy to use so far.

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The AEVA
Greg Kavanagh
Love my AEVA

Fantastic technology and easy to grow . Customer support has been superb .

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The AEVA
J.G.
My experience

I live in Calgary AB and my Aeva just arrived! I really appreciated the shipping, they would call me to make sure i was good to go. I also was very happy with the customer service. They helped me with anything i inquired about quickly. I was lucky because i got to speak to Connor and he gave me what i needed. The business has a good vibe and seem very family oriented. Can't wait to grow some strawberry's and kale =)

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The EVE
Customer
Amazing customer service

Conner and the amazing team at just vertical were fast to respond via email and help to resolve issue.

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The AEVA
M.M.
Great experience, great salads!

I've had the AVEA for close to 2 years and it's terrific. The harvest of an excellent salad a day is perfect. I also really appreciate the experience of growing produce at home, it's really fun especially in winter. The service from the Just Vertical staff is always excellent. The online resources are great, and when I have questions they always answer immediately and with really useful advice I hadn't even thought to ask about. Thanks team!

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The EVE
Jillian Murray
Great customer service!

Just purchased my Eve after thinking about it for a long time. I can't wait it to arrive! Just Vertical has been so helpful - there is so much great information online and they are so responsive by email to questions. This week I had excellent customer service from Connor even though I purchased my unit through Indigo. I would recommend purchasing directly from Just Vertical - Indigo has been a hassle to deal with for online purchases.

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The AEVA
K.P.
Great customer service!

Thanks Conner for the fast and convenient customer service🙂 so far this experience has been very good from beginning to end!

Opinions Pending

Still waiting for my order of an AEVA to be delivered to my address at:
Robert K George
220 4 Avenue S.W.
Calgary, Alberta, T2P 0H5

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The EVE
Joke Oldenburger
Eve is beautiful.

Love Eve. It takes long for the seeds to go, so far I have parsley, spinach and 3 tomatos that came with the pack. I would have liked to be able to choose the starterspack myself. Looking forward to growing more and have fun eating from Eve.

Thanks for your review and feedback! Please let us know if you have any questions moving forward, our team would be happy to help.

Best,

Patrick

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The AEVA
Robyn Pineault
Loving Our New Indoor Garden

We're so excited to be growing our plants indoors. We're struggling with a few plants but I've already harvested my first lettuce batch for salads!

Hi Robyn,

Thank you for your review! We appreciate your kind words. Please reach out to our support team if you are having any growth issues with your plants at support@justvertical.com.

Best,

Patrick

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The AEVA
Amie Shepherdson
Lovely and Dependable!

I've been showing off the AEVA to everyone I know via Zoom meetings and each time I tell them about this new hydroponics thing they say "Where is it?" Even when I point to it, they're amazed that it's actually a hydroponics system because it looks like a lovely piece of furniture. I've convinced a few people to order one especially because it doesn't need much tending or refilling. We're able to go to the cottage for a little bit and know that the plants are going to be fine! It's been great and I've already ordered a larger variety of seeds. I might get a 2nd one.

Thanks so much for your kind words Amie! We love to hear awesome stories like yours.

Have a great day and let us know if you need anything in the future!

-Patrick

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The EVE
Susan Lemieux
Great little system

I have had my EVE since the middle of May and we have enjoyed several harvests. I am mostly positive about my experience with EVE and I have learned a few things about it: It is easy to set up (read the manual and you'll have no problems with the timer). All seeds we started germinated easily. If you have the space, go for AEVA. I bought EVE because it fit into the spot I wanted to use in my kitchen but I would be happier to have the larger product to grow more lettuce. Be prepared to root trim your plants more often than once/month. These plants grow vigorously! Three basil plants is MORE than enough to grow at one time! The kale I grew was really too large for EVE and the roots were enormous. I don't believe there is enough room to grow tomatoes in EVE; moreover growing flowering and non flowering plants together in the same solution is not ideal. My plan is to stick happily to herbs and leafy greens. Be aware that the seed starter does not fit in behind the lights in EVE. My solution was to buy an inexpensive desk lamp, put a grow light in it and set it on my counter for seed starting. Just Vertical customer service is very responsive. My pump was DOA but I received a replacement within a few days. Would I buy it again? Probably for convenience.... but I am going to start a larger hydroponics system in my basement. :)

Thank you for your review Susan! This is great feedback for us and for other potential customers. Using an office light is a great solution for the germination kit, putting it near a window with access to sunlight works too.

Have a great day and please let us know if you need anything in the future!

-Patrick

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The EVE
Kevin Parmenter
Beautiful addition to any room

I've had my EVE for a few weeks now and loving it. Basil and aragula growing beautifully and effortlessly. The unit adds a healthy brightness to an otherwise dark room and the noise (due to the pump) is not disturbing with the unit in my office.

Only issue I've had so far is with the seedling kit. The basil seeds sprouted with no issue but the rest either did not sprout or molded. I've managed to get 2 plugs started by putting them directly in the unit and covering with food wrap and poking holes in it. The seedling kit may be a little bit too big (fits 30 plugs but the EVE only fits 12 plants). A smaller kit could fit in the back of the unit to take advantage of the build in light without moving the EVE everytime.

Overall, fantastic product and I am waiting impatiently to receive my next batch of seeds!

Hi Kevin,

Thank you for your feedback and kind words! That is great feedback on the seedling kit and I will let our support team know. Could you please reach out to our support team about this issue they will be able to provide feedback on how to promote germination. Our support teams email is support@justvertical.com.

Best,

Patrick

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The EVE
Christine Periard-dabros
Not sure…

The reason I’m giving it 3 is because it has been a slow start, slower than my small tabletop hydroponic (Moistenland). The Vertical itself is a beautiful piece and easy to get going. The seeds that it came with were hit and miss. The top two slots do not get as much water as I noticed the tops of the pods remain dry. I took the pod out and noticed than only about 1/3 was moist. Anyway, the lettuce and arugula are growing but look weak and the basil is getting there. I’ve started new herbs from seeds that I purchased. Not giving up but slightly disappointed. I saw photos of other clients after 3 weeks and it’s overgrown. I followed the directions and put the correct amount of « plant food ».

Hi Christine,

Thank you so much for your feedback! I am sorry to hear that you haven't gotten off to a great start with plant growth in your unit. If you could reach out to our support team at support@justvertical.com they can set up a call with you to see what the issue might be. In the meantime please take a look at our support manual for tips and tricks on speeding up plant growth. You can find the manual in the 'support' tab at the top of the website.

Best,

Patrick

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The EVE
Jean Harbec
knock on cabinet

knock on cabinet and pods almost broken. timer diificult for setting

Hi Jean,

Thank you for your review! Please reach out to our support team at support@justvertical.com and they will help you with any questions or concerns you have with your unit.

Best,

Patrick

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The AEVA
Stephen Spragge
Aeva - A great little unit for the hobby gardener

I've had my Aeva for about 2 months now and have already harvested my first crop. Love this unit. Easy to use, very low maintenance and very convenient. Highly recommend this to anyone looking to hobby farm in their home!

Hi Stephen,

Thanks so much for your review! We are so happy you are enjoying your unit. Please let us know if you have any questions or feedback in the future!

Best,

Patrick

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Nutrient Blend (60mL)
Vicki Solway

Nutrient Blend is a good product and the plants did well with it. I am however, disappointed with some of the seeds, specifically the rosemary, that I purchased as they will not germinate.

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Arugula 4-Pack
Linda Petty
Peppery arugula

Lovely dark green and high flavor accent plant.

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