Purchased the Eve last year and 6 months into its use one of the bulbs stopped working. We contacted Just Vertical and received an acknowledgement that this type of defect was covered under their warranty. Unfortunately we've been waiting for over 6 months for a replacement bulb and are now being told that we could have to wait for a few more months for a replacement (no replacement bulbs in stock). Getting fed up with the delays we looked for a replacement at our local hydroponic stores but nobody carries a compatible equivalent, Needless to say that this is extremely frustrating and that the unit only works a half capacity.
While the two bulbs were operational the product was great. Nice design and easy to use but the lack of coverage for such an expensive unit is very annoying.